The Birth Store

You can hire for 4, 6 or 8 weeks. We recommend those who are 36 weeks pregnant or earlier select an 8-week hire, this will give you 4 weeks on either side of your due date. If you're due sooner than that, you may find a shorter hire period is right for you.

Our TENS machines can be cancelled for a full refund at any point up until your TENS machine is sent. Once your order has been sent, unfortunately, it can't be cancelled because it will have left our warehouse, and your hire service will have commenced. We recommend ordering a money-back guarantee with your hire, which will cover you if your machine is sent before finding out you cannot use it.

We have 3 TENS machines, you can hire them here. Once you choose your desired TENS machine you'll see a calendar, on here you select your hire duration and the date you'd like to receive your TENS machine, then select 'book now' and finalise your purchase in your cart. If you're not sure what machine to select you can find out more information here. For more information on what hire duration and dates to select for your hire, you can find more information here.

If you order products with a TENS machine and would like your other products to be shipped earlier than your scheduled TENS machine, please get in touch with us here to request. As a small business, we do our best to keep shipping costs fair and affordable. While we're unable to cover the cost of sending multiple parcels, we’re happy to arrange a separate shipment for your additional items - we’ll simply add our standard shipping fee to your order before dispatching.

Our TENS machines can be cancelled for a full refund at any point up until your TENS machine is sent. Once your order has been sent, unfortunately, it can't be cancelled because it will have left our warehouse, and your hire service will have commenced. We recommend ordering a money-back guarantee with your hire, which will cover you if your machine is sent before finding out you cannot use it.

You can hire for 4, 6 or 8 weeks. Not sure which hire duration to select? 81% of people having their first baby go past their due date, statically you’ll more than likely need it for longer so it’s best to opt for the longer hire. Unless you have a specific induction date, we find it’s best to stick to the below depending on how far along you are currently: 0 – 36 weeks: Choose the 8-week hire 37 – 38 weeks: Choose the 6-week hire 39 + weeks: Choose the 4-week hire

We recommend hiring your machine as soon as you have a due date; we will place your order in our calendar and make sure we send your machine early enough for you to receive it on the date you selected. Ordering in advance means you won't have to worry about missing out due to stock levels. We recommend choosing the date you'll be 36 weeks as the date you want to receive the machine for an 8-week hire. We can also help out with last-minute orders. If we have stock available on the website, you can order, and we'll send your machine out ASAP. If you are really not sure you will get it in time and are in the Perth metro area, you can order online with local pickup, and it can be collected in Midland.

This will depend on your coverage, and it is important that you reach out to your health insurance provider to confirm if you are covered and if so, what for - the item code for TENS purchase is TENSP and the item code for TENS hire is TENSH. Once you have confirmed your eligibility, you can go ahead and hire or buy your machine and you'll be sent an invoice with your order confirmation that has all the info you need. Once you’ve got the receipt, you can take it through the claims process with your health insurance provider. Our tax invoices include all the information any Australian health insurer will request; we are also an approved BUPA provider.