Mandurah Tile & Stone, a small yet impactful player in the tiling industry, has etched its legacy since 1976, originally known as ‘Harry Hardings.’ The transition of ownership in July 2021 marked a new era under the guidance of Lee, a local tiler with a wealth of experience gained from his extensive tenure at LJK Tiling Solutions spanning over 25 years.
Under Lee’s stewardship, Mandurah Tile & Stone has flourished into a business that not only values its products but places equal emphasis on customer relationships. Lee’s enduring commitment to customer service is encapsulated in his simple yet powerful philosophy: ‘enter as a customer, leave as a friend.’ This mantra is the cornerstone of the business’s reputation for creating an inviting atmosphere where customers feel valued and understood.
Lee’s vision extends beyond the immediate transactional aspect of the business. He aspires to transform Mandurah Tile & Stone into a comprehensive resource, a one-stop-shop where customers can seamlessly navigate and procure all the elements required for their bathroom projects. This forward-thinking approach reflects Lee’s understanding of the evolving needs of customers and the importance of offering convenience without compromising on quality.
The heart of Mandurah Tile & Stone beats within its expansive showroom, a veritable treasure trove of ceramic, porcelain, and natural stone tiles. The diverse range caters to projects of varying scales, whether destined for the cozy confines of interiors or the sprawling expanses of outdoor spaces. Each tile is meticulously chosen to not only meet the functional requirements but also to appeal to the aesthetic sensibilities of customers seeking both contemporary trends and timeless elegance.
The commitment to providing a holistic experience extends to the well-stocked warehouse adjacent to the showroom. This space is a logistical marvel, housing an extensive collection of adhesives and grouts, essentials for any tiling project. Beyond the basics, Mandurah Tile & Stone extends its offerings to include an impressive array of trims, tools, and waterproof membranes. This comprehensive inventory positions the business as a reliable partner, ensuring that customers can embark on their projects equipped with the finest materials and tools.
The staff at Mandurah Tile & Stone are not just employees but ambassadors of the brand, embodying the values of expertise, friendliness, and customer-centricity. The team’s collective knowledge is a valuable asset, and their readiness to assist customers with inquiries, whether big or small, reinforces the business’s commitment to creating an environment where customers feel supported throughout their journey.
In essence, Mandurah Tile & Stone is more than a business; it is a destination woven into the fabric of the community it serves. The transition from ‘Harry Hardings’ to its current incarnation is a testament to the adaptability and resilience that defines this family-owned establishment. With Lee at the helm, Mandurah Tile & Stone continues to evolve, ensuring it remains at the forefront of the tiling industry, a reliable partner for customers embarking on their projects, and a testament to the enduring values of quality, service, and community.
